Privacy Policy

This policy covers personal information collected by ASM Harmony LLC d/b/a Apex Tuning through apextuning.us, through the secure client portal where estimates and the Tuning Agreement are reviewed and signed, and in the course of performing calibration services.

The website itself only collects what you type into the estimate request form. Identification documents and your signature are collected in the portal, over a private link tied to your estimate — never through a public page on this site.

It does not cover the independent privacy practices of partner shops, payment processors or social platforms, each of which publishes its own policy.

We collect only what a booking, a contract and a calibration actually require.

• Identity and contact: name, postal address, email address, telephone number.
• Government identification: a photograph of a valid driver's licence or state ID, front and back, collected to confirm that the person authorising modification of a vehicle is who they say they are.
• Vehicle information: make, model, year, VIN, licence plate, mileage, declared modifications and service history.
• Contract records: the signed Tuning Agreement, your electronic signature image, and the date, time and IP address of signature.
• Technical vehicle data: control unit identifiers, factory and delivered calibration files, and datalogs recorded from the vehicle.
• Payment records: amount, date and method. Full card numbers are handled by our payment processor and never reach our systems.
• Site usage: standard server logs and, where enabled, privacy-respecting analytics about pages viewed.

• To perform the service you booked, and to write a calibration matched to your specific vehicle.
• To form and evidence a binding contract, including the assumption of risk that calibration requires.
• To verify ownership or authority to modify the vehicle, and to deter fraudulent or unauthorised requests.
• To provide revisions and support, which requires retaining the original factory file and the delivered calibration.
• To take payment and keep the tax and accounting records the law requires.
• To defend a claim, respond to a subpoena, or comply with a lawful regulatory request.

We do not sell personal information. We do not share it with advertisers, and we do not use vehicle or contract data to build advertising profiles.

Identification documents are the most sensitive thing we hold, and they are handled differently from everything else.

• They are uploaded only inside the client portal, over a private link tied to your estimate. There is no public page on this website that accepts them.
• Images are stored encrypted, access-restricted to the personnel who verify bookings, and never published or attached to marketing material.
• They are not transmitted over unencrypted channels, and we will not accept them by ordinary SMS or social media message.
• They are deleted on the schedule in Section 6, ahead of other contract records, because there is no reason to keep them longer.

We will never ask for a Social Security number, a bank login, or a photograph of a payment card. If you receive such a request claiming to come from Apex Tuning, it did not come from us — contact us at the address below.

• Partner shops: the vehicle details and your first name and contact number, so they can schedule and receive the car. Partner shops do not receive your identification documents.
• Service providers: hosting, email delivery, form storage and payment processing, each bound to use the data only to provide that service.
• Legal and regulatory: where we are required by law, court order or a valid regulatory demand, or where necessary to establish or defend a legal claim.
• A successor: if the business is sold or merged, records transfer with it under the same commitments.

That is the complete list. Nobody else receives your information.

• Identification images: deleted within 90 days of the completed service, unless an active dispute requires them.
• Signed Tuning Agreements and contract records: retained for the applicable statute-of-limitations period in our state, then deleted.
• Calibration files and datalogs: retained while we support the vehicle, and deleted on request once support ends.
• Payment and tax records: retained for the period tax law requires.
• Enquiries that never became a booking: deleted within 12 months.

Records are held in access-controlled systems, encrypted in transit and at rest. Access is limited to people who need it to do the work, and is removed when they no longer do.

No system is perfectly secure. If a breach affects your personal information, we will notify you and any regulator required, within the time the law requires, and we will tell you what was exposed rather than what might have been.

Wherever you live, you may ask us to do the following, and we will respond within 45 days:

• Tell you what personal information we hold about you and where it came from.
• Provide a copy of it in a portable format.
• Correct anything inaccurate.
• Delete it, except records we are legally required to keep.
• Stop sending you marketing messages, without affecting your service.

California residents have these rights under the CCPA as amended by the CPRA, including the right not to be discriminated against for exercising them. Residents of other states with comprehensive privacy statutes have equivalent rights. We extend the same rights to every client regardless of state, because operating two standards is not worth it.

To make a request, call the number below or write to the postal address below. We may ask one verifying question before acting on a deletion request.

The site uses only what it needs to function, plus aggregate analytics that tell us which pages get read. We do not run third-party advertising trackers or cross-site retargeting pixels.

Your browser's Do Not Track and Global Privacy Control signals are honoured as an opt-out of analytics.

The service is not directed to anyone under 18, and we do not knowingly collect information from minors. If you believe a minor has submitted information, contact us and we will delete it.

Material changes are announced on this page with a revised Last updated date, and, where the change affects data we already hold about you, by email to the address on file.

ASM Harmony LLC d/b/a Apex Tuning

1191 E Newport Center Dr #103, Deerfield Beach, FL 33442

(239) 375-0770

Privacy requests are handled at the address above and are not routed through the shop schedule, so they do not wait behind bookings.